IFFCO Tokio General Insurance is a private-sector Indian general insurer, owned 51% by the farmers’ cooperative IFFCO and 49% by Japan’s Tokio Marine Group. Since 2000, it has offered car, bike, health, travel, home, business and rural insurance covers.
Quick Stats: IFFCO Tokio at a Glance
| Detail | Information |
|---|---|
| Full company name | IFFCO-Tokio General Insurance Company Limited |
| Started | 2000; IRDAI registration dated 4 December 2000 |
| Type of company | Unlisted public company, private-sector general insurer |
| Ownership | IFFCO 51%, Tokio Marine Asia Pte Ltd 49% |
| CIN | U74899DL2000PLC107621 |
| Registered office | IFFCO Sadan, C1 District Centre, Saket, New Delhi 110017 |
| Corporate office | IFFCO Tower, Plot 3, Sector 29, Gurugram 122001 |
| MD and CEO | Mr. Tatsuya Fujimoto |
| Products | Car, two-wheeler, health, travel, home, business and rural covers |
| Customer care | 1800 103 5499 (toll-free) |
| Premium milestone | Crossed ₹10,000 crore in FY23 |
| Agents | Around 34,000 (December 2025 report) |
| Latest IRDAI claim figure | 85.27% for FY 2024-25; data released February 2026 |
What Is IFFCO Tokio General Insurance?
IFFCO Tokio General Insurance protects your belongings and health from sudden financial shocks. You pay a premium, and if an accident, theft, hospital stay or property damage occurs, the insurer pays for covered losses according to your policy.
The company began in 2000, when IFFCO partnered with Tokio Marine, one of Japan’s largest insurance groups, to bring insurance services to farms, villages and urban customers across India.
IFFCO Tokio General Insurance Is Govt Or Private?
IFFCO Tokio is a private-sector insurer. It is registered as a non-government public company and its shares are not listed on the stock market. The Indian government does not hold shares in the insurer.
The Indian government does not hold shares in this insurer.
| Question | Honest Answer |
|---|---|
| Is the Indian government the owner? | No |
| Is it a public-sector insurer like New India Assurance? | No |
| Is it a private company? | Yes, a private-sector general insurer |
| Is it listed on the stock market? | No, it is unlisted |
| Who regulates it? | IRDAI, the insurance regulator |
| Is my policy safe because of regulation? | Regulation protects policyholders, but you should still read your policy |
Who Owns IFFCO Tokio General Insurance?
Now for the owner question. Who Owns IFFCO Tokio General Insurance? Two partners share the company. IFFCO holds 51%, which gives it the majority. Tokio Marine Asia Pte Ltd, a Singapore-based company that sits inside Japan’s Tokio Marine group, holds the remaining 49%.
| Period | IFFCO and Associates | Tokio Marine | What Happened |
|---|---|---|---|
| 2000 to 2012 | About 74% | About 26% | Joint venture began with IFFCO in the majority position |
| July 2017 | 51% | 49% | Tokio Marine bought 23% for ₹2,530 crore |
| Today | 51% | 49% | IFFCO remains the majority owner |
IFFCO Tokio General Insurance Company Limited: Identity Card
Every company has a legal identity, just like you have an Aadhaar card. The official name is IFFCO Tokio General Insurance Company Limited, often written with a hyphen as IFFCO-Tokio. Here is its identity at a glance.
| Identity Detail | Information |
|---|---|
| Legal name | IFFCO-Tokio General Insurance Company Limited |
| Company type | Public limited company, unlisted |
| Incorporation | September 2000 |
| IRDAI registration number | 106 |
| CIN | U74899DL2000PLC107621 |
| Registered office | Saket, New Delhi |
| Corporate office | Sector 29, Gurugram, Haryana |
| PAN-based tax ID base | AAACI7573H |
What Does IFFCO Tokio General Insurance Sell?
The company sells almost every common type of general cover. Here is a plain view of the menu.
| Cover Type | What It Protects | Who Usually Buys It |
|---|---|---|
| Car insurance | Your car and damage you cause to others | Car owners |
| Two-wheeler insurance | Your bike or scooter | Riders |
| Health insurance | Hospital bills and treatment costs | Individuals and families |
| Travel insurance | Medical trouble, delays and lost baggage | Travellers |
| Home insurance | Your house and belongings | Homeowners |
| Business covers | Property, liability and workplace risks | Companies and shops |
| Rural covers | Cattle, weather and farm-linked risks | Farmers and village families |
IFFCO Tokio General Insurance Policy Details: Read This Before You Sign
Most claim disputes begin because the policyholder did not read the documents carefully. Your IFFCO Tokio policy details are spread across the policy schedule, policy wording and customer information sheet.
| Where to Look | What You Will Find | Why It Matters |
|---|---|---|
| Policy schedule | Name, policy number, dates, sum insured and premium | Proves you are insured and until when |
| Policy wording | Inclusions, exclusions and claim rules | Decides whether a claim is accepted |
| Customer information sheet | Short summary in simple words | Quickest way to understand the policy |
| Exclusions list | Situations not covered | Prevents bad surprises |
| Waiting periods | Time before certain health covers begin | Important for health policies |
| Sub-limits | Caps on room rent or treatments | Can reduce your payout |
IFFCO Tokio General Insurance Policy Download: Step by Step
- Open the official IFFCO Tokio website by typing the address yourself.
- Look for Customer Login or Policy Download under customer services.
- Enter your policy number and registered mobile number or email.
- Verify using the OTP sent to your registered contact details.
- Download and save the policy PDF; email yourself a backup copy.
IFFCO Tokio General Insurance Hospital List: Finding Cashless Care
A cashless hospital has an agreement with the insurer. You show your health card or policy details, the hospital contacts the insurer, and eligible bills are settled directly between them.
Partner websites report that the IFFCO Tokio hospital network exceeds 7,000 hospitals, with some sources citing 7,900 or more. The company’s own site highlights more than 10,000 network hospitals and over 8,500 network garages, though network lists can change.
For travel emergencies abroad, save the dedicated helpline: 0091 22 67515551.
IFFCO Tokio General Insurance GST Number: What You Should Know
There is no single GST number. A company like this registers in each state where it works, so you will see many numbers that share the same middle part but differ at the start and end. The IFFCO Tokio General Insurance GST Number on your invoice depends on the state of the office that issued your policy.
| State | Example GSTIN | Source Type |
|---|---|---|
| Maharashtra | 27AAACI7573H1ZC | Public GST listing |
| Telangana | 36AAACI7573H1ZD | Company GST page |
| West Bengal | 19AAACI7573H1Z9 | Public GST listing |
| Uttar Pradesh (Noida) | 09AAACI7573H2Z9 | Public GST listing |
| Assam (Guwahati) | 18AAACI7573H7Z5 | Policy invoice sample |
Claim Intimation: The Calm Way
Claim intimation means informing the insurer that an insured event has happened. Do it promptly and keep your policy number, incident details and documents ready.
| Situation | What to Do | Timing |
|---|---|---|
| Planned hospital stay | Call the insurer or partner, share policy/card number, request cashless approval | A few days before admission |
| Emergency hospital stay | Inform the insurer immediately after admission | At once; official guidance says within 7 days of discharge |
| Car or bike accident | Call the toll-free number and share policy and incident details | As soon as possible |
| Theft or major damage | Call the insurer and file a police report | Immediately |
| Travel emergency abroad | Call the travel helpline listed on your policy | At once |
How Reliable Are the Claims?
The claim settlement ratio of IFFCO Tokio General Insurance is simple to understand. It tells you how many claims an insurer settles out of every 100 claims received. A higher ratio is generally better, but it is not the only factor to consider when choosing an insurance policy.
| Measure | Figure |
|---|---|
| IRDAI data for general insurers, FY 2024-25 | 85.27% |
| Health claim settlement, FY 2022-23 | 94.73% |
| Health claim settlement, FY 2023-24 | 93.20% |
| Health claim settlement, FY 2024-25 | 85.64% |
| Three-year health average, FY 2022-25 | 91.19% |
| Industry average for the same period | 91.22% |
Conclusion
IFFCO Tokio General Insurance is a private-sector insurer backed by IFFCO and Tokio Marine, offering a wide range of insurance products under IRDAI regulation. It provides online policy copies, cashless hospital networks and customer support for claims. Before buying or renewing a policy, always check the latest claim figures, hospital network, GST details and policy terms to ensure a smooth experience in 2026.
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Frequently Asked Questions
1. Is IFFCO Tokio General Insurance a government company?
No. IFFCO Tokio General Insurance is a private-sector insurer regulated by IRDAI.
2. Who owns IFFCO Tokio General Insurance?
IFFCO Tokio General Insurance is owned by IFFCO (51%) and Tokio Marine Asia (49%).
3. How can I download my IFFCO Tokio General Insurance policy?
Visit the official website, log in using your policy details, and download your IFFCO Tokio General Insurance policy copy.
4. Where can I find the IFFCO Tokio General Insurance hospital list?
Check the official cashless hospital network list of IFFCO Tokio General Insurance or contact customer care.
5. How do I report a claim to IFFCO Tokio General Insurance?
Call 1800 103 5499 and submit the required documents to IFFCO Tokio General Insurance.
6. Does IFFCO Tokio General Insurance have one GST number?
No. IFFCO Tokio General Insurance has state-wise GST registrations. Check your tax invoice for the correct number.
7. Is IFFCO Tokio General Insurance good for health insurance?
IFFCO Tokio General Insurance offers a wide hospital network, but compare claim performance, premiums, exclusions and waiting periods before buying.
